Pagina Profilo di Stefano Armenia
Stefano Armenia
2967
ASSENTE
4 anni fa
11 giorni fa
4 anni fa

Profilo

 

Stefano Armenia - Eng, MBA, PhD
@ CATTID, "Sapienza" University of Rome, Italy
 - Research & Development Advisor -
P.le Aldo Moro, 5 - 00185 Rome (Italy)
tel +39.06.4991.0892 fax +39.06.89284519
mailto: 
armenia@cattid.uniroma1.it

 

 Short Biography

Birth: Rome, 26th December 1971 

Residence: Rome, Italy

Studies: - Degree in Computer and Automation Engineering (1998), Master in Business Engineering (2002), PhD in Business Engineering (2004)

Present Activities:

 

  • Project Manager @ Engineering Ingegneria Informatica SpA

  • Senior Research Fellow @ CIS-Sapienza, the Center for Cyber Intelligence and Information Security at University of Rome "La Sapienza" (www.cis.uniroma1.it), R&D Consultant, Innovation Advisor & Project Manager

 

Previous activities: further info at http://stefanoarmenia.eurocv.eu

 

Pubblicazioni scientifiche

Publications:

[A1] M. Caramia, S. Armenia, R. Onori, V. Giannunzio "Service Quality and Customer Abandonment: a System Dynamics Approach to Call Center Management", in Proceedings of the 21st International System Dynamics Conference (ISDC), 2003, p. 42, ISBN 0-9672914-8-8 full paper at:

http://www.systemdynamics.org/conferences/2003/proceed/PAPERS/316.pdf

[A2] M. Caramia, S. Armenia, R. Onori, V. Giannunzio "Service Quality and Customer Abandonment: a System Dynamics Approach to Call Center Management", in Proceedings of the Symposium on Operations Research 2003, p. 112.

http://www.iwr.uni-heidelberg.de/groups/comopt//OR2003/authors.pdf

http://www.iwr.uni-heidelberg.de/groups/comopt//OR2003/speakers.ps

http://ftp.iwr.uni-heidelberg.de/groups/comopt/OR2003/parallelSessions.ps

http://www.informatik.uni-heidelberg.de/groups/comopt/OR2003/abstracts.ps

[A3] S. Armenia, R. Onori, F. Torino, L. Torino “A System Dynamics approach to a Chemist's Inventory and Finance Management”, in Proceedings of the 22nd International System Dynamics Conference (ISDC), 2004, p. 37, ISBN 0-9745329-0-8 full paper at:

http://www.systemdynamics.org/conferences/2004/SDS_2004/PAPERS/327ARMEN.pdf

[A4] S. Armenia, R. Onori, A. Bertini “Bathtub Dynamics at Tor Vergata University”, in Proceedings of the 22nd International System Dynamics Conference (ISDC), 2004, p. 37, ISBN 0-9745329-0-8 full paper at:

http://www.systemdynamics.org/conferences/2004/SDS_2004/PAPERS/293ARMEN.pdf

[A5] S. Armenia, A. P. Saullo, H. Sedehi “Dynamic Skill-based Routing: a System Dynamics approach to a Policy Definition in Call Center Management”, in Proceedings of the 24th International System Dynamics Conference (ISDC), 2006, p. 44, ISBN 978-0-9745329-4-3 full paper at:

http://www.systemdynamics.org/conferences/2006/proceed/papers/ARMEN380.pdf

[A6] S. Armenia, M. Angelini, A. Nanni, F. Baldoni “Securitization of future credits in a Public Administration tax-collection process: a System Dynamics approach”, in Proceedings of the 24th International System Dynamics Conferente (ISDC), 2006, p. 45, ISBN 978-0-9745329-4-3 full paper at:

http://www.systemdynamics.org/conferences/2006/proceed/papers/ARMEN323.pdf





[A7] S. Armenia, A. Iovanella, G. F. Italiano, G. Murgia, “Using social network analysis for the study of asynchronous interaction in e-learning”, in Proceedings of International Conference on e-Learning (ICEL 2006), Academic Conferences Limited, 2006, p 207-216.

http://www.academic-conferences.org/icel/icel-proceedings/proceedings-icel06.htm

http://www.academic-conferences.org/icel/icel-proceedings/icel06_abstract_booklet.pdf

[A8] S. Armenia, D. Canini, N. Casalino, “A system dynamics approach to the paper dematerialization process in the Italian public administration”, presentato alla IV Conferenza del Chapter Italiano di AIS, ITAIS 2007, 3-7 Ottobre 2007, Venezia, e pubblicato in The Interdisciplinary Aspects of Information Systems Studies, Springer, Heidelberg, Germany, ISBN 978-3908-2010-2.

[A9] S. Armenia, M. Angelini, F. Baldoni, A.Nanni, “La cartolarizzazione dei crediti futuri nel processo di riscossione di un Ente Locale: un modello System Dynamics”, presentato alla Conferenza AIRO 2007 e pubblicato in Scienza delle decisioni in Italia: applicazioni della ricerca operativa a problemi aziendali, ECIG, Genova, Italy, ISBN 978-88-7544-150-0.

[A10] S. Armenia, G. Fiorani, M. Meneguzzo, "Analysis of economic impacts and evolutions of the italian cultural event 'La Notte Bianca Romana': a system dynamics approach", in Proceedings of the 26th International System Dynamics Conference (ISDC), 2008, Athens, ISBN 978-1-935056-01-0, full paper at:

http://www.systemdynamics.org/conferences/2008/proceed/papers/ARMEN317.pdf

[A11] S. Armenia, L. Roma, A. Perugia, "A new system dynamics model for the analysis of the paper dematerialization process in the Italian Public Administration", in Proceedings of the 26th International System Dynamics Conference (ISDC), 2008, Athens, ISBN 978-1-935056-01-0, full paper at:

http://www.systemdynamics.org/conferences/2008/proceed/papers/ARMEN452.pdf

[A12] S. Armenia, S. Dafano, H. Sedehi, "The System Dynamics Italian Chapter (SYDIC) community on the web: an online scientific community", in Proceedings of the 26th International System Dynamics Conference (ISDC), 2008, Athens, ISBN 978-1-935056-01-0, full paper at:

http://www.systemdynamics.org/conferences/2008/proceed/papers/ARMEN460.pdf

[A13] H. Sedehi, E. Mollona, S. Armenia, R. Berchi, "Comparing different approaches in teaching System Dynamics in Italian Universities", in Proceedings of the 26th International System Dynamics Conference (ISDC), 2008, Athens, ISBN 978-1-935056-01-0, full paper at:

http://www.systemdynamics.org/conferences/2008/proceed/papers/SEDEH239.pdf

[A14] S. Armenia, M.M. Schiraldi, D. Falsini, "Improving management effectiveness and overall performance of software development projects through a system dynamics approach" in Proceedings of the XXII IPMA World Congress, 2008, Roma, ISBN 888-8-198148, http://www.ipmaroma2008.it/speakers.php

[A15] S. Armenia, D. Carrera, D. Lamanna, "Floss and social change in Italy: are the public sector and social enterprises ready to pick up emerging opportunities?", presented at the 4th International Conference on Social and Organizational Informatics and Cybernetics (SOIC), 2008, Orlando, Florida

[A16] S. Armenia, D. Falsini, G. Oliveri, "Energy Management in Residential Buildings: a system dynamics approach", in Proceedings of the 27th International System Dynamics Conference (ISDC), 2009, Albuquerque, New Mexico, ISBN 978-1-935056-03-4, full paper at:

http://www.systemdynamics.org/conferences/2009/proceed/papers/P1300.pdf

[A17] S. Armenia, N. Casalino, M. Draoli, “A System Dynamics model to identify and measure the paper digitization advantages in Public Administration” in Proceedings of the 6th Conference of the Italian Chapter of AIS, ITAIS 2009, Olbia, awarded with the “Best Paper” prize (over 100 presented contributions), also in "Management of the Interconnected World", by A. D'Atri, M. De Marco, A. M. Braccini, F. Cabiddu. Springer, Heidelberg, Germany, ISBN 978-3-7908-2403-2

[A18] S. Armenia, C. Pecchia, “Open Source Software” in “Economia delle Aziende nonprofit” a cura di D. Carrera, A. Messina, Aracne Ed., 2008, Roma, ISBN 978–88–548–1857–6

[A19] S. Armenia, N. Casalino, C. M. Medaglia, S. Rori, “A new System Dynamics model to improve internal and external efficiency in the paper digitization of Italian Public Administrations” in Proceedings of the 10th European Academy of Management (EURAM) Conference, 2010, Rome, Italy

[A20] S. Armenia, F. Baldoni, D. Falsini, E. Taibi, “An Energy Model for a Sustainable Transportation System”, in Proceedings of the 28th International System Dynamics Conference (ISDC), 2010, Seoul, South Korea, ISBN 978-1-935056-06-5, full paper at: http://www.systemdynamics.org/conferences/2010/proceed/papers/P1322.pdf

[A21] S. Armenia, D. Canini, D. Falsini, M.M. Schiraldi, "Improving management and tools for project performance in software development: a system dynamics approach" in Proceedings of the 11th European Academy of Management (EURAM) Conference, 2011, Tallinn, Estonia, ISBN 978-9985-9824-7-1

[A22] S. Armenia, Y. Charalabidis, D. Falsini, F. Lampathaki, D. Osimo. K. Szkuta, "Future research directions in Governance and policy making under the UE prism of ICT for Governance and Policy Modeling", in Proceedings of the 29th International System Dynamics Conference (ISDC), 2011, Washington DC, USA, ISBN 978-1-935056-08-09, full paper at: http://www.systemdynamics.org/conferences/2011/proceed/papers/P1371.pdf

[A23] F. Lampathaki, Y. Charalabidis, D. Osimo, S. Koussouris, A. Armenia, D. Askounis, "Paving the way for future research in ICT for Governance and Policy Modeling" in Proceedings of the 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August/September 2011. Springer Verlag: Heidelberg et al., LNCS # 6846, 2011.

[A24] S. Armenia, F. Di Cosmo, M. Greco and G. Murgia, “Simulating Board of Directors decisional dynamics: A System Dynamics application for Upper Echelons Theory”, in Proceedings of the 13th Workshop di Organizzazione Aziendale (WOA), Verona, 2012, ISBN 978-88-6129-871-2

[A25] S. Armenia, R. Onori, C.M. Medaglia, "Quantitative-analysis methodologies confrontation: the added value of simulation and System Dynamics applied to the case of Call Center Management." in Proceedings of the 12th European Academy of Management (EURAM) Conference, 2012, Rotterdam, The Netherlands, ISBN to be announced



[A26] S. Armenia, A. Centra, V. Cesarotti, A. De Angelis, C. Retrosi, "Military Workforce Dynamics and Planning in the Italian AirForce", in Proceedings of the 30th International System Dynamics Conference (ISDC), 2012, St. Gallen, Switzerland, ISBN to be announced

[A27] S. Armenia, G. C. Misuraca, D. Osimo and F. Mureddu, “A New Roadmap for Next-Generation Policy-Making”, in Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012), 2012, ISBN to be announced





Doctoral Thesis

S. Armenia, "Improving the performance of software development projects: a System Dynamics approach", Dipartimento di Ingegneria dell'Impresa, Università di Roma "Tor Vergata", December 2004.



Other Publications

S. Armenia, M. Mena, P. Testa, "L'orientamento all'utenza nei servizi di eGovernment: un'analisi dei progetti del primo avviso", 2004, Quaderni del Formez, Progetto CRC - Centri Regionali di Competenza, in collaborazione con il Dipartimento della Funzione Pubblica per l'efficienza nelle Amministrazioni. http://biblioteca.formez.it/webif/media/OrientamentoUtenza.pdf



FULL LIST AND REPOSITORY OF PUBLICATIONS AT: https://www.dropbox.com/sh/62mdonh3g2rhmm8/HQ1dycykJ4

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